Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return question.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom products (such as special orders or personalized items). If you have questions or concerns about a specific product, please contact us.

The item must be unworn, unwashed, unaltered, undamaged and bear the original label. We cannot process the return of any defective items.

Unfortunately, we do not accept returns for special offers.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Who pays for the shipping costs when making the return?
a. If you received an incorrect or damaged product, please contact customer service immediately so we can resolve the issue. We want every purchase to be exactly as anticipated and promised. For the return under this condition we will pay the return shipping fee.
If you are returning multiple items, please return them together to enjoy Free Return on all items. If you return the goods one by one, you may need to pay an additional shipping fee.
b. If the product is in good condition, but you don't like it and want to return it back, the postage needs to be borne by you.

Please contact us by email. We will inform you about the refund address.our email：